Housekeeping Attendant - Hilton, Delhi.

Job Requirements

Job Title: Housekeeping Attendant

Company Name: Hilton

Location: Delhi, Delhi

Salary: Competitive (per month)

Employment Type: Full-time

Job Description:

Are you passionate about creating exceptional guest experiences? Join our team at Hilton as a Housekeeping Attendant and be part of the leading global hospitality company that strives to fill the earth with the light and warmth of hospitality!

As a Housekeeping Attendant, you will play a vital role in ensuring our guests' comfort and satisfaction. Your responsibilities will include supporting the Housekeeping and Laundry team, analyzing guest requests, and efficiently delegating tasks to ensure high operating standards. Your dedication to providing excellent guest service and maintaining impeccable cleanliness will be essential to our success.

Key Responsibilities:
• Maintain consistently high operating standards in all Housekeeping and Laundry areas, adhering to hotel brand standards.
• Monitor and train Housekeeping and Laundry Team Members, fostering a culture of teamwork and excellence.
• Collaborate with Floor Housekeeping Supervisors to ensure guest rooms are ready and available for service.
• Manage Housekeeping department controls, including employee schedules, master key release, and linen inventory.
• Attend to guest preferences and requests promptly, ensuring a personalized experience for each guest.
• Handle special occasions, such as arranging flowers or providing embroidered linen, to enhance guest experiences.
• Oversee daily guest clothing release for laundry service and manage monthly Lost and Found and donation activities.

FAQs:

Q: What will I be doing as a Housekeeping Attendant at Hilton?

A: As a Housekeeping Attendant, you will support the Housekeeping and Laundry team, ensuring high operating standards, monitoring performance, and delivering excellent guest service.

Q: What qualities and skills are required for this role?

A: We are looking for candidates with good planning and organizing abilities, effective communication skills (oral and written), previous experience in Laundry, strong interpersonal skills, and proficiency in computer usage, including Microsoft Office. A commitment to delivering exceptional customer service and maintaining high cleanliness standards is also essential.

Q: What are the advantages of working at Hilton?

A: Hilton is a renowned global hospitality company with a rich history of offering exceptional accommodations, service, and value to business and leisure travelers. Our vision of creating remarkable hospitality experiences unites our team members worldwide. As part of Hilton, you will be at the heart of delivering outstanding guest experiences every day.